When can I place my order for Thanksgiving?
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Thanksgiving orders will open up on Saturday, November 1 at 10am, and they will be online only. Thanksgiving order pickup will be on Wednesday, November 26 from 10am-2pm.
Can I buy pies before the holiday and freeze them?
- While fresh-baked pie is always our recommendation, some pies do freeze quite well. Pumpkin and pecan can be wrapped tightly in plastic wrap and frozen up to 1 month with a simple overnight thaw in the fridge. Fruit pies may also be frozen, and we are happy to include instructions for re-heating upon purchase. Just ask our staff!
When is the last day to pre-order for Thanksgiving pies?
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Ordering closes on Sunday, November 16 at 5pm OR when we sell out of our allotted quantities for each flavor, whichever comes first.
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Please note, we HIGHLY recommend ordering sooner rather than later as we are a small bake shop and have a limited amount of oven capacity. This means we may need to cut off ordering sooner than the above date.
Will you have any extra pies for sale on Wednesday, November 26?
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At this time, we are planning to have extra inventory for walk-in availability. Please follow us on social media for updates.
Instagram: @theuppercrust
Facebook: @uppercrust
We are a small staff, so we will not be able to accommodate phone calls to place holds on any items that could potentially be available on Wednesday, the 26th. Any extras that we would have will be on a first come, first served basis with no guarantees on flavors or quantities.
What are shop hours the week of Thanksgiving?
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Wednesday hours will be 10-2 for pre-order pick up, walk-in pie and cookie availability and retail shopping. We will be closed Thursday and Friday. Stay tuned to our social media pages and an email for info on small business Saturday!
I placed an order, but our plans have changed. Can I cancel my order?
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Please make your selections carefully! No refunds, changes or exchanges to your order after it has been placed. There will be no exceptions made. Orders not picked up by 2pm will be donated.
I am leaving town, can I pick up my order on Tuesday?
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Unfortunately we do not have extra staff to accommodate special requests. All orders are freshly baked and packaged for pickup Wednesday, 11/26 with doors opening at 10am.
I don't see the flavor I want to order for Thanksgiving on the menu. Can you make a special request for me?
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Due to the volume of pies baked during Thanksgiving week, we limit our menu to our most requested holiday pies. We will not be able to accommodate special requests.
Do you make gluten-free pies?
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We do not make gluten free pies.
Can I order cutie pies?
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Unfortunately, we won't have time to add the small cutie pies to our bake-athon for this holiday. Only full size pies will be available to pre-order.