Here are a few of our most frequently asked questions that may assist you before contacting us.
Frequently Asked Questions
Q: How many servings do you get from the full size pie?
A: Our full size pies are 9", serves 6-8.
Q: Do you sell pie by the slice?
A: Yes, we typically have a variety of flavors. Visit our shop for menu options*, as our menu changes daily. *this item may not be available during the holidays - subject to availability.
Q: Do you deliver?
A: We do not have the extra staff to offer this service. However, many of our customers use a local delivery service. Call our bakery for details.
Q: Do you decorate pies for a birthday or special occasion?
A: We love birthday pies...but they really weren't meant to decorate, it's not cake. However, candles or fun party-toothpick flags can turn that special pie into a real party!
Q: Do you have anything sugar-free?
A: We have a select menu of no-sugar added, full size 9" pies that can be pre-ordered 48 hours in advance of the date you'd like to pick it up. Subject to blackout holiday dates.
Q: Do you bake anything vegan or gluten-free?
A: Our Coconut Macaroons is the only item on our menu that does not contain flour. Please note, our facility does not allow us to ensure a cross-contamination-free environment. Vegan and GF is not our specialty, therefore we have chosen not to carry any other items.
Q: I pre-ordered and no longer want my order. Can I cancel?
A: Pre-ordered pies are specially made for your order and baked with love just for you. Therefore, 72 hours notice (non-holiday week) is required for cancellation and refund of a pre-order. Pre-orders for holidays can not be canceled and are not refundable. Refunds are not offered for day of/phone pre-ordered items. Refunds are not offered for items that are not picked up after the scheduled pick-up date.
Q: Do you ship?
A: We do not ship - sorry but it's not much fun receiving an upside down pie in the mail and shipping costs are outrageous for overnight air delivery! We would rather you find a local bakery to support.
Q: Do you offer discounts for large orders of pies and cookies?
A: If you need a discount - we are not your bakeshop. We are a locally owned, small "made from scratch" bakery. We love our team and we do not discount their wages nor do we receive a discount on ingredients from our suppliers.
To place a larger order (20 or more pies) please contact our special-order team.
Q: How should I store my pie?
A: All of our pies are made without preservatives, so please follow our recommended storage methods closely to ensure your pie stays fresh:
Fruit Pies: Best kept in their box in a cool, dry place until ready to serve. Good for up to 2-3 days from pick-up. To prolong the life, refrigerate it up to 5 days from pick-up.
Pecan Pies: Best kept in their box in a cool, dry place until ready to serve. Good for up to 4 days from pick-up. To prolong the life, you can wrap it tightly and freeze for up to 3 weeks.
Our custard and cream pies require refrigeration and are good for up to 3 days from pick-up when refrigerated.
Meringue pies require refrigeration. It is best to serve and enjoy this pie the day of pick-up.
Q: Can I freeze pie?
A: We don't promote this because the overall quality will suffer freezing a fresh baked pie, but it is an option.
Wrap pie in plastic & place it in the pie box to freeze.
- Fruit Pie: remove plastic and thaw at room temp. 3 hours. To crispen, bake 425 approx. 12-15 min.
- Pecan Pie: take pie out of plastic bag & place in pie box for a slow thaw in the refrigerator overnight. Bake 350/10min.
- Pumpkin Pie: Long slow thaw in the refrigerator, 12 hr.
For Menu options, please visit our BAKESHOP page. Please DO NOT submit an order request on this page. If the item you are looking for is not on the Bakeshop Menu, the item is not available. Some items are seasonal or may not be on our menu due to ingredient availability.
For a Donation request, please visit our GIVING BACK page for more information.
Inquiring about joining our team? Please visit our PIE HUSTER application page.
Can't find what you're looking for? We'd love to hear from you. Please fill out the form below and we will be in touch within 48-business hours.